Insights Index

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Todd Diemer

User Research Lead

Khan Academy

Todd Diemer is the User Research Lead at Khan Academy, the non-profit educational organization created in 2006 to provide free, world-class education for students nationally and internationally.

All Episodes

Part 3 // Manhole Monsters: An Introduction to Augmented Reality in iOS

Part 2 // Manhole Monsters: An Introduction to Augmented Reality in iOS

Manhole cover on a dark concrete street.

Part 1 // Manhole Monsters: An Introduction to Augmented Reality in iOS

Apple's iOS adds new capabilities with every version, some superficial, others that go deep under the hood. At Substantial, Developers have made a habit over the years of creating "problems" that require us to dive into these new features.

Ethical Tech

Incorporating Accessibility into Your Product

A futuristic image of a light installation with people walking through looking around.

Development

Machine Learning in Production

Despite the demonstrated power of machine learning, over the last few years, the real challenge in ML that has emerged is around how to productionize it successfully.

Product Strategy

Design Research Isn’t Optional: How to Build a Market-Resilient End Product

Culture

Wilma Lam Joins Substantial as Associate Director of Strategy

Ethical Tech

A Framework for More Ethical Innovation

Participating in ethical innovation is about fostering an internal framework that innovators, entrepreneurs, and leaders can bring to every product or business we create.

Ethical Tech

Unintended Consequences: Tech Ethics & Human-Centered Design

How can we get designers and technologists to better consider unintended consequences and ethics while developing products & services?

Partner Profile

Jane: Partner Profile

Social Impact

Storytelling Reimagined

Now more than ever, humans are relying on digital tools for human connection. While this trend was already in progress, the Covid-19 pandemic has thrust virtual communication to the forefront.