Everyone is responsible for outcomes, not just tasks.
That means seeing problems through, challenging assumptions, and acting in the best interest of the company and our clients without waiting for permission.
Autonomy
Teams are trusted to decide how best to achieve their mission.
Each person is free to shape their work, make decisions close to the problem, and adapt how they operate to deliver the best outcome.
Curiosity
Understand how things work & reason from first principles.
We seek to understand why things are the way they are, challenge assumption and experiment toward smarter, simpler solutions.
Courage
Take initiative, embrace risk, make changes in pursuit of better outcomes.
We value judgment over certainty, knowing that progress comes from learning fast, sharing openly, and having the conviction to act.
Integrity
Seek truth through open dialogue, disagreement, and shared learning.
Disagreement is expected; what matters is approaching it with respect, reasoning, and a commitment to putting the outcome ahead of ego.
Life at SUBSTANTIAL
“We are building the kind of company we want to work at. That requires team members we respect and admire. It necessitates clients who share our ambition and values. We are intentional about shaping the future we want to live in.”
Paul Rush
Founder & CEO
WORKING AT Substantial
Great work has benefits
Remote First
Simply put, we transitioned to a remote first company so that we could find and work with the right people, regardless of where they choose to live.
Learning & Growth
The continuous creation and application of knowledge is essential to our success. Our teams are expected to question, learn, and improve – we offer time, tools, and investments to help.
Health & Wellness
Comprehensive medical, dental and vision. We pay 100% of the monthly premium for employees and a healthy portion towards dependents.
Aligned Incentivs
We have a shared stake in outcomes with a discretionary annual profit sharing program and tailored incentive models for our team.
Flexible Working
We value autonomy and accountability – team members set their core working hours to accommodate their lives.
Time Offline
Generous PTO to start, 11 paid holidays, floating holidays, and additional time off for parental and caregiving leave.