What Do Engagement Managers Do, Really?
by Steve Shapero
Learn about what roles our engagement managers play in our projects and the best way to apply.

One of the world’s strongest banking brands needed to take the customer experience to another level.
Veterans of the Modernist Cuisine cookbooks were looking to launch a free online culinary school. And they needed to move quickly.
A nonprofit startup came to us with a great idea: help teachers connect, share, and grow. Substantial had the tools and teams to make it happen.
A nonprofit that uses design thinking to solve real-world problems needed a site to share their stories, reflect their values, and connect with their community.
What do you get the man who has everything? A social-media strategy and a cutting-edge blog. Boom.
A nonprofit site for high school kids had to look fresh across all devices without additional platform-specific development. Good thing they called us.
An arts-based startup wanted to give a digital makeover to an analog form. We gave them a masterpiece.
We helped an ambitious start-up build an iOS platform for multiplayer games from the ground up.

What does your business require to get to the next level?
Refine, adapt, and perfect your product all the way to the finish line.
Flexible iteration means your product will have adaptability at its core.

Substantial is not like any other company. We're extraordinary people who come together in a unique space to break new ground every day.
Some of us climbed the ladder at tech giants; others cut our teeth at startups. All of us came to Substantial to take our careers to the next level.
Our interdisciplinary teams collaborate at all stages. Teams become more efficient because they aren't bogged down waiting for decisions.
We strive to continuously improve our work, and we support our staff as they expand their learning.
Learn about what roles our engagement managers play in our projects and the best way to apply.
Tonight we attend Believe, SCCC's fundraising gala. Learn more about their initiatives and how you can help.
We're participating in AIGA's studio tours. Come by to learn more about how we work and to see our space!
Some guidelines from one of our brown bag sessions on how you can make your entire team work in more agile fashion.