about SUBSTANTIAL

Our Mission

Advancing ambitious companies by embedding intelligence that strengthens their teams, operations, and long-term performance

Substantial is an AI engineering company that combines emerging technology with foundational business principles.

We've spent the past two decades figuring out how to best leverage new technology to help organizations better serve their customers. We've never been more energized by the capabilities of a technology to amplify human potential. Advancements in AI will continue to provide new opportunities for people to do incredible work and for our societies to better serve diverse human needs.

We believe increasing access to intelligence is a democratizing force for mid-size companies to serve their customers, adapt to market needs, and enable their people to thrive.

Our role is to help these organizations to adopt these tools in ways that amplify their people, foster greater purpose, and accelerate progress. Creating intelligence that works with and for humans is an imperative.

To do this, we partner with organizations to deploy, build, and operate technology solutions that are built with their teams to serve their customers' needs. We earn trust by keeping humans in the loop, making systems transparent, and applying rigorous testing.

The outcome is organizations that can amplify the best of what makes them unique and become measurably more intelligent over time.

The Substantial Team

Since 2006

our TEAM

From Seattle to the world

Substantial was founded in Seattle and grew by finding the people we love working with, regardless of where they chose to live. Today, we're a fully distributed team across Europe and North America. We index on talent, energy, and expertise – not location.

Research & Perspectives

Perspectives

Operating an Intelligence Layer

An Intelligence Layer extends a team’s judgment into their systems, assisting with sensing, deciding, and acting across tools while keeping people involved. Designed according to your policies, it reduces delays and variance to enhance outcomes.

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Perspectives

Rethinking What It Means to "Do AI"

AI doesn't behave like the technology we've spent decades learning to buy and implement. A pattern is emerging among companies that treat it as a capability to cultivate rather than a feature to acquire.

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Research & Perspectives

Learn more about the company we're building

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