Partners for Our Children

Partners for Our Children

  • Client: University of Washington
  • Platforms: Responsive Web, HIPAA Compliance
  • Services: Strategy, Design, Development

Modernizing social services.

Partners for our Children had a vision to modernize the delivery 
of social services across Washington, while generating data to help improve outcomes for vulnerable children and young adults.

Opportunity

In early 2014, Partners for our Children, a nonprofit affiliated with the University of Washington, came to Substantial with the broad idea of creating a suite of web-based tools that social workers and service providers could use to replace time-consuming, paper-based processes — but first the client needed to secure funding. Substantial acted as a key partner in shaping the product strategy by collaborating with internal stakeholders, POC’s policy experts and user groups in the social services industry.

Approach

The Substantial team developed a set of digital prototypes to help illustrate the program’s goals to funders in the most compelling way possible. Once initial program funding was secured, Substantial paired user-centered design exercises with quick, iterative development sessions to deliver the first program components in less than six months.

“The responsiveness of the team, the access to Jeremy [CEO] and the leadership team at any point in time, the welcoming aspect of our teams inside your offices...[Substantial is] definitely the model, the bar to hold everybody up to.”
‐ Abraham Ray, Partners for Our Children
8385 Children enrolled in 2014
100K Families supported annually.